See what others have to say about Northwest Outdoor Lighting
"Northwest Outdoor Lighting is the gold standard of exterior lighting services.
I spent more than three years searching for a company up to the challenge of artistic and dramatic lighting of our home site which is heavily forested with mature Douglas Firs -- tall skinny trees with not much foliage if any at eye level. I found Northwest Outdoor Lighting (NWOL) through the network of experts in the Washington State University Extension Master Gardener program for Jefferson County.
From my first email inquiry, I knew that this was a company unlike so many in the landscape and residential improvement sectors: President Mary Peterson immediately responded personally, with specific relevant and responsive information, and invited an immediate move forward. I knew even before the initial on-site consultation that this was a company I could work effectively with and from that moment until this, with our new exterior lights on, there has not been a single moment of frustration or disappointment with NWOL.
And here is why this NWOL client is so wholly satisfied and thrilled with this company:
1. At the initial consultation, Ms. Peterson LISTENED intently to our descriptions of the results we were after and then by herself walked our property. It was clear from the very beginning that there was no plan to offer us a cookie-cut standard collection of safety/malibu/homeowner special lights that I could have had through a big box store or the neighborhood landscape service. It is my experience that such skilled listening is a rare and wonderful skill.
2. Shortly after the initial consultation, Mary returned after dark with a proposed design and equipment that allowed her and Craig Peterson -- master of the intersection of technical know-how and artistic design -- to demonstrate every single detail of NOL's proposed design. Together my husband and I and Mary and Craig walked about an acre of our property, examining the nuances of the effects of each and every proposed light site, adjusting specific angles and intensities, customizing every detail of the design to enhance the specific features of our property. This attention to detail and complete commitment to getting it just right as we wanted was, in my experience, extraordinary. But even those qualities were surpassed by the sheer genius of the proposed design.
3. Words almost fail me in summarizing the brilliance and artistry of the design created for us by Northwest Outdoor Lighting. Somehow Mary and Craig knew just which trees to light, just which direction and angle to catch, just which structures on our site could be glorious after dark. And they knew what not to light as well -- a real hallmark of artistic integrity and experience. Our exterior lighting design is not just simply perfection, it is art.
4. I should also tell you that installation went smoothly --literally issue/problem-free. I have never before had that experience in any home project and I am an experienced home rehab/renovate veteran with six long-term projects under my belt. Even tiny details were attended to by NOL-- the color of our utility box, for example. Old lighting was collected and removed.
5. Finally, you need to know that Mary and Craig are engaging, warm, nice, interesting people who are a pleasure to work with. I wish they lived across the street from me.
In providing reviews of any service provider, I always try to offer constructive suggestions to improve the service or to give the homeowner an assist in managing the project. I can't do that here because I don't know how this company could be any better at what they do.
Let me summarize with this: I live on three acres of God's country and one of those acres is now beautifully and tastefully lighted. One down, two to go. As soon as I am ready for the second phase, I will make just one phone call.
You cannot do better for exterior landscape lighting than Northwest Outdoor Lighting."
"Garry and I admire our lights morning and night. We wander about in the evenings to make sure we absorb it all.
We have been working like crazy since you finished to make sure that our landscaping is worthy of the spectacular lighting. We are getting there. A super duper highlight is the lone huckleberry which looks like a Chihuly sculpture: its beauty surprises me each time I see it on display.
Thanks for adding breathtaking mornings and evenings to our menu of delights."
Bonnie P. - Snohomish, WA
"My wife and I interviewed a few different lighting companies before choosing to work with Mary and Craig. It's a little challenging for me to describe just how happy we are with the entirety of their service but I will try to do so briefly.
On our initial meeting it was clear that Mary and Craig were outdoor lighting experts. They arrived on time (just after sunset), prepared with a large variety of products for us to preview and they immediately established a rapport of professionalism, kindness and vision for our property. Seriously, these guys are fun and talented.
In short order and very much together, we developed a lighting plan that had us excited and was within budget. We scheduled an installation date and again, they showed on time, prepared and executed the job flawlessly. It has been several months and we could not be happier with the results. Our home is far more secure and stunningly attractive at night. We receive compliments frequently and love to share about our experience with Northwest Outdoor Lighting.
Having owned our home for 25 years and lived through two remodels and countless projects with contractors and subs, I can say with the utmost confidence that Mary and Craig are head and shoulders above all others. If you want lighting and you want it done with excellence and lasting results, you would be well served to work with Northwest Outdoor Lighting."
Karen T. - Queen Anne, Seattle, WA
"Mary and Craig came out one evening to show us their products in action and we agreed on a comprehensive solution and then broke it down into two phases. Phase 1 has now been completed and we are beyond pleased with the outcome. The lights were installed while we were at work and aside from having beautiful lights where there were previously none, there is no evidence of them being here. All the wires are nicely hidden and a couple of the lights are in locations that we are actually a bit baffled how they managed to do the install without leaving a trace."
Jennifer C. - Renton, WA
"Craig and Mary installed outdoor landscape lighting for us. They have a very good artistic sense about what materials to use, which plants to feature, and where these lights should be placed. They are very hard working, efficient, and reliable. They are also a pleasure to work with."
Garry P. - Snohomish, WA
"Great products and service. Loved working with Mary and Craig! They know their stuff and have great suggestions. Would definitely recommend to friends. Our lighting adds so much to our home!"
Michelle V. - Duvall, WA
"I really appreciate your annual maintenance service! I think that's wonderful that you come out and inspect the whole system making sure everything is as you left it originally."
Henri - West Seattle, WA
"I called to inquire about lighting and thought that your pricing was too high for my budget. After contacting a few other companies, I realized that your pricing is comparable and decided that I liked your company the best. Best pricing, best design and your local! I'm so excited! Let's do this!!!"
Nate - Snoqualmie, WA
"I am so impressed with your customer service! I called yesterday afternoon to report a failure on one of my lights which you installed about a year ago. It hasn't even been 24 hours and you have already repaired the fixture. Wow! That's great customer service! We love our lights and tell all our friends about you!"
Mike L - Kent, WA
"I greatly appreciate the fine job you did installing my lights. Thank you for understanding my needs and crafting my lights in a way that gives my steps lots of light so that Mom & Dad can see where they're going! You guys are a pleasure to work with!"
Lea - Fall City, WA
"NW Outdoor Lighting installed our system today. I wish I was paying better attention! I don't know how they were able to place a fixture across the walkway in such a discreet manor. I truly don't know how they did it! My wife and I are so impressed with Mary & Craig! Their attention to detail made the whole designing process easy for us. They started out with a comprehensive plan and then broke it down for us by area so that we could have our lighting at a comfortable budget plan. Our yard is so beautiful now, we love coming home late at night and seeing how inviting and safe our yard looks. Looking forward to the next phase of lighting to be installed!"
Keith & Julie - Laurelhurst, Seattle, WA
"Northwest Outdoor Lighting completed the installation of my LED lights today. Coming home that evening I was so taken with the "new" look of my home that I accidentally ran my wife's BMW rim into the curb! I was shocked at how awesome my home looked! Thanks, Northwest Outdoor! Now to tell my wife about her car!!!"
Eric - Hunts Point, WA
"I am writing to express our deepest thanks to Northwest Outdoor Lighting for their excellent service. We were very impressed with their creative designs and suggestions for our lighting project and the quality of the LED fixtures. It really does make the home feel warm and cozy- very hard to do when it is over 6000 sq. feet in size!!! We have had many contractors onsite, but Northwest was one of the best to work with. They returned my call, completed the job as stated and even cleaned up after themselves-I couldn’t even tell they had installed that day! My hats off to you Northwest! Great job!"
Thomas - Yarrow Point, WA
"Ok, so like, I moved from LA to WA and didn’t think anyone knew about proper landscape lighting. Northwest Outdoor Lighting has the coolest designers and designed that perfect look that I’m so used to. I’m not blitzed out with major flood lights or that old school “moon” lighting up in the trees. All my friends say I have the coolest place in the Northwest! Thanks Northwest Outdoor!!!"
Cherise - Issaquah, WA
"I admit it! Lighting is addictive! Mary was right when she suggested how many lights would look best for my backyard. I disagreed with her and cut the design in half. Mary came back that night to check on the design, I immediately told her she was right and could we add a few more! She was professional and pleasant. I have since added more lights twice. Thank goodness my system was designed for additions! I also appreciate Mary taking the time to show me what my LED lighting would look like prior to installation. I always thought LED would be too harsh looking. After Mary set up the LED and halogen lights side by side in the preview, I couldn't tell the difference!"
Joe - Belleve, WA
"Dear Northwest Outdoor Lighting,
We just got home and as we pulled into the driveway, we got so excited. The walkway is beautiful. We are definitely the classy home on the block, with our gorgeous lighting. Thank you so much for blessing us with your gifts and talents. I promise we will be looking for new lighting to replace the carriage house ones!
We can't thank you enough..."
Russ and Gretchen - Bothell, WA
"Thank you to you both.It was such a treat that evening to drive home and see the place all lit up!"
Valerie - Mercer Island, WA
"Your customer service goes beyond words! Mary always has a smile and is quick to respond to any of my requests."
Claire - Lake Stevens, WA
"I just wanted to write and tell you how pleased we are with Northwest’s great design and service! We greatly appreciate you taking the time to learn from us what we wanted and not just telling us what we should have. It was fun to design the lighting together, right down to the bulb wattage, and to see the lights in action -that night-time demo is a great idea! Quite the education for us."
Shelly - Matlby, WA
"Mary, Many thanks to you and your husband for “completing” the make over. The landscape lighting really makes a tremendous difference. Your work was perfection!"
Stan - Janita, WA
"I can’t believe the quality of customer service that Northwest Outdoor Lighting offers. I requested a service call and I know I’m out of the way for Mary to drive to. She didn’t charge me for her time or service. I tried to press her for a bill and she refused! WOW! I love Northwest Outdoor."
Cathy - Kirkland, WA
"If you are not using NW Outdoor…..you’re crazy."
Sadie & Rob P. - North Beach, Seattle, WA
"Good thing Northwest creates a schematic of the lighting design. After we purchased our home we were able to add a significant amount more lighting to the original design. Northwest had everything well organized and knew exactly what they were doing. What professionals!"
Terry & Rosie - Vashon Island, WA
"You guys have done a fabulous job! I enjoy my home so much, now. I actually go out for a walk in the neighborhood just so I can return and see my lights!"
Joe P. - Edmonds, WA
"I have received so many compliments (via email & phone calls) from neighbors who have noticed the wonderful appearance of my home!!! And it is so inviting to come home now, especially when I arrive from a business trip at midnight or 1am. Northwest Outdoor Lighting has made my home even better than it previously was!!"
Barbara C. - Windermere, WA
"Wow! Northwest Outdoor Lighting is fast on the customer service! I had a few bulbs out due to the storm. Mary and Craig were out replacing those bulbs within the day! My house continues to shine! Thanks, Northwest"
Lucy B. - Richmond Beach, Seattle, WA
"The blue LED light that Mary suggested and installed by my front door was the coolest of all! I am amazed at the quality of product available and the discreet installation. You don't even see it during the day, but at night - WOW!"
John W _ Carnation, Seattle, WA
"We will be in touch when are ready to move forward with the next phase. We love the lights!"
Carol - Wedgwood, Seattle, WA
"We are so delighted with our new lights! Craig and Mary did such a fabulous job. It's beautiful yet understated especially since it was such a large project. From the first time we met to the completed install, NW Outdoor Lighting truly did a spectacular job!"
Katie H. - Bainbridge Island, WA