Frequently Asked

Why choose a professional over a Home Depot kit?

A professional has many hours of experience that they can draw from to create that perfect look!  A professional designer/installer will also give you numerous ideas for placement that are unique in design.  Not only does a professional have superior product to use, but the quality of the lighting far surpasses anything you could purchase from a box in a store.  A professional will also ensure the installation is to code, adhering to exact specifications for longevity and consistent illumination.  A professional will also be available should you need any service in the future.

How long have you been designing/installing landscape lights?

Northwest has over 20 years combined of designing and installing low voltage lighting systems.

Who is coming to my home for the consultation?

Usually, you’ll have Mary or Craig, or both, arrive as a team to learn about your desires and consult on what your perfect system might look like.  

Who installs the lights?

Mary & Craig are always on site during installations along with their crew. 

When you install, are you using big machinery? I dont want my lawn ruined.

We are extremely detailed about your installation!  All work is done by hand and we strive to leave your property as we found it or better!  The only thing you’ll notice after we have installed, is at night you’ll have incredible lighting!

How long does a typical install take?

Depending on the size of design, an install can require 1-5 days work. 

What if a light goes out?

Most LED fixtures we use are hand made in the USA and carry the manufacturer’s warranty.  If there is a problem with your system, please give us a call.  Within 48 hours, usually earlier, we’ll stop by and investigate the problem.  Many fixtures can be repaired on site, if not, we’ll replace the fixture with a brand new one. 

What if I want to add more lights after the install has been completed?

That usually is the case.  Great illumination is addictive!  We plan for your addiction by designing and installation for potential addons.  Because we create a computer schematic for each client, it is easy to discuss over the phone what areas you’d like to add to. 

What is an LED light made of?

A Light Emitting Diode  - LED is a microchip that emits light when a small amount of energy is applied produces light. LEDs can produce different colors of light including white light comparable to compact fluorescent (CFL) and incandescent bulbs.

I like LED lighting but want a soft light not a blue or brilliant look to my outdoor lighting.  What is the color?

The color tone is called warm white, in LED terms it is between 2700K and 3000K or Kelvins. The word kelvin defines the color temp output of the bulb.  The word LUMEN represents the light produced or the output.  The higher the number the brighter the light.

What is the difference between wattage and lumen?

Watts measures energy used. The lower the wattage, the less energy needed to emit light. Watts do not measure brightness or appearance, lumens do.

What is the advantage of LED lighting over halogen bulbs in my existing system?

LED’s greatly extend lamp life, eliminating frequent replacement, which makes them ideal for hard to reach placement. LED’s can significantly reduce energy consumption without compromising light level.  Our LED fixtures come with 20,000 hr to 50,000 hr lifespans and warranties.

They produce no heat, right?

Well, they produce little heat compared to a halogen bulb.  Very little heat is on the surface of the fixture; however, heat is produced in the driver board.  This needs to be addressed correctly by the manufacturer.  Our fixtures all have heat dispersion built into them for long life and that’s why the manufacturer can offer such great warranties.

  • "Our home is far more secure and stunningly attractive at night. We receive compliments frequently and love to share about our experience with Northwest Outdoor Lighting."
    Karen T.- Seattle, WA
  • "I am so impressed with your customer service!”
    Mike L. - Kent, WA
  • "They have a very good artistic sense about what materials to use, which plants to feature, and where these lights should be placed. They are very hard working, efficient, and reliable. They are also a pleasure to work with."
    Garry P. - Snohomish, WA
  • "I have received so many compliments from neighbors who have noticed the wonderful appearance of my home!"
    Barbara C. - Laurelhurst, Seattle, WA
  • "Their attention to detail made the whole designing process easy for us.  Our yard is so beautiful now, we love coming home late at night and seeing how inviting and safe our yard looks."
    Keith & Julie - Magnolia, Seattle, WA
  • "All my friends say I have the coolest place in the Northwest!"
    Cherise – Woodinville, WA
  • "All the wires are nicely hidden and a couple of the lights are in locations that we are actually a bit baffled how they managed to do the install without leaving a trace."
    Jennifer C. - Renton, WA
  • "The landscape lighting really makes a tremendous difference. Your work was perfection!"
    Stan - Kirkland, WA
  • "If you want lighting and you want it done with excellence and lasting results, you would be well served to work with Northwest Outdoor Lighting."
    Karen T. - Bothell, WA
  • "I really appreciate your annual maintenance service!"
    Henri - Medina, Bellevue, WA
  • "I can't recommend NWOL highly enough! Their work was absolutely excellent quality, they were fast and the project was reasonably priced."
    Jane D. - Mercer Island, WA
Read More